AI in Management: Why Business Leaders Must Understand Artificial Intelligence
Artificial Intelligence has moved beyond technical teams and entered the core of managerial decision-making. Today’s managers are expected to understand how AI influences strategy, productivity, and customer experience.
AI helps organisations analyse large datasets, forecast demand, personalise customer interactions, and automate operational tasks. Managers who understand these capabilities can make faster, data-backed decisions and lead digital transformation initiatives effectively.
However, AI does not replace human judgment. Ethical reasoning, contextual thinking, and leadership remain essential. Managers must know how to interpret AI outputs, question assumptions, and balance automation with responsibility.
Business schools now integrate AI awareness into management education through analytics tools, case studies, and workshops. This prepares students to collaborate with technology rather than fear it.
Understanding AI is no longer optional for managers — it is foundational for leadership in the modern corporate world.
